avaya engineer

ACIS qualifications are basic or intermediate and require at least two years of experience with relevant technologies. One of those years must involve direct work with some Avaya special products. The ACIS integration tables focus on installation, configuration, configuration verification, bootstrap and troubleshooting. The ACIS implementation tables also focus on installation, but on validation, tests and so on on installation itself.

avaya engineer

Higher ACSS qualifications require at least four years of experience, with two years of direct support for some of Avaya's unique products. These rankings also fall into two fields (this time, solution and support), recognizing professionals who really know the architecture of the Avaya product, such as components, features and functions.

The ACSS solution tables provide acceptance testing, call flows, commissioning and product planning, troubleshooting of product integration problems and log analysis. ACSS support tables include installation, testing, validation, administration and troubleshooting of the product, especially advanced configurations.