Sunday, January 24, 2021

what does a technical support engineer do?

Design / Method

We used a mixed-series approach that began with interviews and focus groups with 165 participants and continued with a questionnaire distributed to over 2,500 engineering students and application engineers, both engaged and non-participating. the engineering service. The studies included a qualitative analysis based on variables and a number of linear regression models to compare technical and professional skills.

technical support engineer

Results

Quantitative results show that engineers involved in and not involved in the engineering service report similar technical skills, and those involved in the engineering service statement of professional skills seen as significantly higher, even when controlling age, gender, and average age. ranking. Qualitative results indicate that higher professional skills can be developed as a result of real, complex and contextualised learning experiences within the functions of engineering services.

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