Many employers are adept at evaluating computer support specialists to provide technical support to computer users. They solve problems and answer questions to avoid downtime by improving hardware, software, peripherals and operating systems. To begin preparing for a specialized IT support job, you can enroll in the Bachelor of Business Administration program specializing in computer systems.
computer
support specialist certification
Job Outlook IT Support Specialist
According to national data released by the U.S. Bureau of
Labor Statistics (BLS), employment for IT support specialists is projected to
grow by 10%, faster than the average across all occupations from 2018 to 2028.
Rising employment rates may not guarantee employment in industry. Prospective
students are encouraged to conduct independent research on actual
self-employment growth rates, which vary by location, education, and
experience.
IT specialist support work tasks
Although you work in an organization that develops, sells,
or uses computer systems, IT support specialists provide the technical support,
assistance and advice that individuals and organizations need. Some may be
technical support specialists and others may be technical support technicians.
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