Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. Positions that are more technical are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.
Education
Education requirements for computer
support specialists vary. Computer user support specialist jobs require some
computer knowledge, but not necessarily a postsecondary degree. Applicants who
have taken some computer-related classes are often qualified. For computer
network support specialists, many employers accept applicants with an
associate’s degree, although some prefer applicants to have a bachelor’s
degree.
Because of the wide range of skills
used in different computer support jobs, there are many paths into the
occupation. A bachelor’s degree is required for some computer support
specialist positions, but an associate’s degree or postsecondary classes may be
enough for others.
To keep up with changes in
technology, many computer support specialists continue their education
throughout their careers.
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