Thursday, March 19, 2020

what is help desk support specialist job description?


Work management


We are looking for a competent help desk technician to provide quick and useful technical support on IT systems. You will answer questions about basic technical problems and advise you to solve them.
A good help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain the solution. They also need to be customer focused and patient to deal with difficult customers.
The goal is to create value for customers that help preserve the company's reputation and business.

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